The Communication App Every Nurse Needs

the-communication-app-every-nurse-needs_wfi-1Right now, you’re probably thinking to yourself that you don’t need an app the tell you how to communicate. But, what if we told you there is a free app out there that is meant to help improve your nurse communication skills? While communication can seem pretty easy as a functioning adult in society, learning how to effectively communicate as a nurse is a whole different ball game.

The Peninsula Communication Skills app was designed by Plymouth University to help nurses learn the art of communicating as a medical professional.

The Basics.

First off, the Peninsula Communication Skills app is FREE! It costs nothing while offering valuable information.

According to Nursing Times, “the app is intended to address a number of important communication issues deemed important to get right to ensure patient safety, excellent patient care and enhance the patient experience.”1

The app offers information through videos showing good and bad communication skills in different scenarios. It also has multiple choice questions and links to other resources. Once you’ve covered all the information, the app also provides a certificate of completion that users can print.1

Main Features.

According to the Google Play Store, “this Peninsula Communications Skills app provides learning in a number of important communication skills situations that doctors encounter including:

– Breaking bad news

– Communication with angry patients

– Communication with relatives of patients

– Giving information to patients”2

As pointed out earlier the app features videos of different patient interactions, multiple choice questions to test learning and links to further reading.2

How it can help you.

Sure, you learn how to communicate fairly early in life, but learning to communicate in a professional setting, especially the healthcare field, is something that takes time. A healthcare professional must learn how to handle many different situations where communication is absolutely key.

Plymouth University says “[the app] covers a number of scenarios including: giving information to patients; breaking bad news; effective communication within the healthcare team; dealing with angry patients, and; communication with patients’ relatives.”3 Poor communication in any of these scenarios can make for bad outcomes.3

Professor Hisham Khalil, the leader of the team that developed the app, said ““poor communication, between healthcare professionals and patients and between the healthcare team themselves can lead to serious yet avoidable problems. Through working with Health Education England, our colleagues in the South West NHS and our healthcare students across a range of disciplines, we are confident that in the Peninsula Communication Skills app we have delivered a useful and easily accessible resource which should help healthcare trainees and professionals enhance their communication skills.”3

If you’re looking to brush up on your communication skills and have access to a smartphone or tablet, we suggest downloading the Peninsula Communication Skills app.

What do you think is key when it comes to communicating as a nurse? Tell us in the comments below!